Is This Working? Assessment and Evaluation Methods Used to Build and Assess Language Access Services
Posted by migrationpolicy on 24th July 2009
Many agencies have developed unique and innovative monitoring tools and assessment practices that can be used to improve existing services and guide agencies that provide services to Limited English Proficient (LEP) individuals. This webinar discusses some of these tools and practices and launches a report, Is This Working? Assessment and Evaluation Methods Used to Build and Assess Language Access Services in Social Services Agencies.
With Laureen Laglagaron, Policy Analyst, National Center on Immigrant Integration Policy, MPI; Jeanette Moy, Senior Policy Advisor, New York City Mayor's Office of Operations Customer Service Group (CSG); and Kate Pielemeier, Policy Analyst, New York City Mayor's Office of Operations CSG
Related Documents:
Standard Podcasts: Play Now | Play in Popup | Download | Embeddable Player | Hits (Loading)Posted in Immigrant Integration, Language Access | Comments
