Migration Policy Institute Podcasts

Is This Working? Assessment and Evaluation Methods Used to Build and Assess Language Access Services

Many agencies have developed unique and innovative monitoring tools and assessment practices that can be used to improve existing services and guide agencies that provide services to Limited English Proficient (LEP) individuals. This webinar discusses some of these tools and practices and launches a report, Is This Working? Assessment and Evaluation Methods Used to Build and Assess Language Access Services in Social Services Agencies.
With Laureen Laglagaron, Policy Analyst, National Center on Immigrant Integration Policy, MPI; Jeanette Moy, Senior Policy Advisor, New York City Mayor's Office of Operations Customer Service Group (CSG); and Kate Pielemeier, Policy Analyst, New York City Mayor's Office of Operations CSG
View Powerpoint
Related Documents:
Is This Working? Assessment and Evaluation Methods Used to Build and Assess Language Access Services in Social Services Agencies.

Getting It Right the First Time: Setting Up a System that will Stand the Test of Time

This webinar provides listeners with an overview of two successful Limited English Proficiency (LEP) programs in New York City, NY and Hennepin County, MN. Speakers discuss their work with LEP persons, review tips for long-term program sustainability, and identify key components of the programs' successes, both large and small scale, in creating and maintaining a LEP program.
With Laureen Laglagaron, MPI; Kleber Palma, Director, Translation and Interpretation Unit, New York City Department of Education; and Vinodh Kutty, Project Coordinator and Limited English Proficiency Manager, Hennepin County Office of Multi-Cultural Services
View Powerpoint
Related Documents:
Hennepin County Limited English Proficiency Plan Health and Human Services Departments 2006
A Brochure from the Translation & Interpretation Unit of the New York City (NYC) Department of Education
Welcome Poster from the NYC Department of Education

US Labor Secretary Hilda Solis Gives Keynote at May 2009 E Pluribus Unum Prizes Awards Ceremony

This new national awards program annually recognizes four exceptional initiatives that promote immigrant integration. Listen to remarks by Secretary Hilda Solis.

Inaugural Nationwide Language Access Webinar

With Laureen Laglagaron, MPI; Jason Reed, Program Manager, Department of Social and Health Services (DSHS); Chung-Wha Hong, Executive Director, the New York Immigration Coalition (NYIC); and Mark Lewis, Director of Immigrant Services, Administration for Children's Services, City of New York.
Program Summary and Key Questions and Answers | View Powerpoint
Related Documents:
Department of Social and Health Services (DSHS), State of Washington, "Bilingual Employee Test Information," (Washington State: DSHS, June 2006)
Department of Social and Health Services (DSHS), State of Washington, Professional Language Certification Examination Manual, (Washington State: Language Testing and Certification, November 2007)
Department of Social and Health Services (DSHS), State of Washington, "Dual Language Assignment Pay," draft (Washington State: DSHS, October 2008)
Office of the Mayor, City of New York, Executive Order No. 120: Citywide Policy on Language Access to Ensure the Effective Delivery of City Services, (New York, NY: City of New York, August 2008)